FAQs - Shop Your Space
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FAQs

How long does it take to receive an order?

You can find delivery time estimates on the product descriptions on the shop page of the furniture package. For more Q&As  about our Delivery Terms please visit this page.

Can I buy the furniture or items separately?

Since Shop your Space creates integrated spaces, which are sold together as a total look, we don’t sell items separately from our furniture packs.

What is included in the budget?

We want to make it easy for you, so we offer clear transparent pricing and included everything in one upfront price: the furniture and objects selected by our designers based on your style selection, the handling service, the transportation and implementation of the furniture package in your home. The total price of your selected furniture packs can be found in your basket under ‘Quote Summary’, all prices on our website include 21% VAT.

NOT INCLUDED:

  • Artworks and special ‘decor’ items which are subject to availability; upon request.
  • Extra services; only when you’re project needs it, we can facilitate extra services so you don’t have to worry about anything (eg. remove & recycle old furniture or let our professional team take measurements before the new furniture moves in).

There is no charge for making an inquiry or consulting with one of our specialists. Book a Discovery Call after you’ve requested a quote and ask us about the conditions.

If during the process I have questions, how do I get in touch with you?

Don’t worry, if you have any questions, you can easily contact our experts by e-mail, WhatsApp or Live Chat. Our customer service agents are available on weekdays from 09:00 to 17:00 and on Friday from 09:00 to 15:00

Nothing is more important to us than the satisfaction of those we work with, so in case you have any questions or doubts, please feel free to contact us and we will work out a solution that fits your needs. With Shop Your Space, you won’t handle issues alone. From the very beginning, we structure your project to succeed with the right team and clear milestones and provide support if you have doubts.

Still got questions?

Customer Service: hello@shopyourspace.com

Or use our Live Chat.

Press: press@shopyourspace.com

Customer service Opening Hours:

Monday to Thursday 9:00 – 17:00

Friday 9:00 – 15:00

We do our best to respond to all requests within one business day.

Studio

Shop Your Space Spain SL. is located in the same building as Jessica Bataille Company Group. Visits by appointment please.

Calle Bruselas 8
03730, Javea, Alicante

Easy Ordering

Go ahead and pick your favorite looks! Get an immediate budget estimation, and download our ad hoc project guides to plan your new spaces.

Super Fast Shipping

Talk to our experts and start planning your project today! With almost all items in stock we can guarantee a super fast delivery.

FREE In-Home Delivery

All our furniture packs come with our In-Home Delivery service to set everything up. We make it easy for you!

Enjoy Immediately

A hassle free experience, to enjoy from the second you walk into your room. Celebrate your new space!

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Welcome to Shop Your Space, the only online shop offering curated furniture packs created by a team of interior designers and ready to move into.

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