FAQs
How long does it take to receive an order?
You can find delivery time estimates on the product descriptions on the shop page of the furniture package. For more Q&As about our Delivery Terms please visit this page.
Can I buy the furniture or items separately?
Since Shop your Space creates integrated spaces, which are sold together as a total look, we don’t sell items separately from our furniture packs.
What is included in the budget?
We want to make it easy for you, so we offer clear transparent pricing and included everything in one upfront price: the furniture and objects selected by our designers based on your style selection, the handling service, the transportation and implementation of the furniture package in your home. The total price of your selected furniture packs can be found in your basket under ‘Quote Summary’, all prices on our website include 21% VAT.
NOT INCLUDED:
- Artworks and special ‘decor’ items which are subject to availability; upon request.
- Extra services; only when you’re project needs it, we can facilitate extra services so you don’t have to worry about anything (eg. remove & recycle old furniture or let our professional team take measurements before the new furniture moves in).
There is no charge for making an inquiry or consulting with one of our specialists. Book a Discovery Call after you’ve requested a quote and ask us about the conditions.
If during the process I have questions, how do I get in touch with you?
Don’t worry, if you have any questions, you can easily contact our experts by e-mail, WhatsApp or Live Chat. Our customer service agents are available on weekdays from 09:00 to 17:00 and on Friday from 09:00 to 15:00
Nothing is more important to us than the satisfaction of those we work with, so in case you have any questions or doubts, please feel free to contact us and we will work out a solution that fits your needs. With Shop Your Space, you won’t handle issues alone. From the very beginning, we structure your project to succeed with the right team and clear milestones and provide support if you have doubts.
Still got questions?
Customer Service: hello@shopyourspace.com
Or use our Live Chat.
Press: press@shopyourspace.com
Customer service Opening Hours:
Monday to Thursday 9:00 – 17:00
Friday 9:00 – 15:00
We do our best to respond to all requests within one business day.
Studio
Shop Your Space Spain SL. is located in the same building as Jessica Bataille Company Group. Visits by appointment please.
Calle Bruselas 8
03730, Javea, Alicante